WATCH NOW!

A new look, improved performance, and even more ways to exchange data.

WATCH NOW!

A new look, improved performance, and even more ways to exchange data.

Now browser-based, the Communication Director 4 platform combines the reliability and functionality you love with increased usability. Version 4.1 is now available!

Upgrade Today

The Communication Director 4 platform gives you the best of both worlds! Retain core functionality from your current version – PLUS gain the added benefits listed on the right.

Whether you’re upgrading to the 4 platform – or from 4.0 to 4.1 – Communication Director 4 handles ALL your faxing and report distribution needs!

We’re continuing to add new features and functionality… explore each version.

All features from 3.x & 4.0 PLUS:

  • Optional Cloud-Based Faxing
  • Force Cover Page Option
  • Enhanced Failure Notifications
  • Advanced Delivery Redirection
  • More Search Options
  • SQL Server® 2014 Standard & Express, 2016 SP2 Standard & Express and 2017 Express Support
  • Windows® Server 2016 and 2019 Support

All features from 3.x PLUS:

  • Secure Texting and Messaging Connectors
  • File Pick-Up Module – PDF Routing Functionality
  • System Activity Monitor Dashboards
  • Browser Based
  • Paginated Search Results
  • Saved Searches
  • Easy Navigation
  • More Phonebook Options
  • Mark Failed Deliveries as Handled
  • Customizable Viewing Panes
  • Downtime Reporting Bundle

Core Communication Director functionality:

  • SmartRoute Technology
  • On-Demand Faxing
  • Inbound Fax Management
  • Monitoring of System Activity
  • Email Delivery Module
  • Fax Delivery Module
  • Network Printing
  • Delivery Module
  • File Transfer Delivery Module
  • Automatic Nightly Update

INTRODUCING OUR NEWEST INNOVATION

CloudFax Connector

The CloudFax Connector provides optional cloud-based fax transmissions for Communication Director. Traditional fax continues to meet most of a hospital’s faxing needs; however, conversations with customers uncovered a need for greater reliability. The CloudFax Connector provides high reliability plus the added benefit of on-demand scalability without the need to add additional capacity. Plus, you don’t have to choose between traditional faxing or cloud. You can send reports and other important documents via any available delivery option: traditional fax, cloud fax, email, printer and file drop – making Communication Director a powerful, highly flexible solution that can be customized to accommodate the right delivery methods for you and your recipients.

Discover the option that will best handle your business needs: traditional fax, a combination of cloud and traditional, or fully cloud-based fax.

Benefits of Cloud-Based Faxing with Communication Director

Enjoy an easy transition to the cloud for higher reliability during peak fax times. The CloudFax Connector maintains your existing Communication Director System with the added power and flexibility to accommodate the right delivery methods for you and your recipients.

Increased
Reliability

Built on a platform with dual redundancy, our cloud-based fax service has a high deliverability rate and ensures faxes will be delivered in the event of a carrier or infrastructure issue

Easy Transition
to Cloud

Allows customers to keep existing faxing/report solution and add the reliability of cloud fax transmissions without changing existing workflows

Option of Cloud
and/or FoIP

The CloudFax Connector can be used as the only fax delivery method or in combination with FoIP for flexibility to meet your unique requirements. When using both cloud and FoIP, you designate which destinations will be routed through the CloudFax Connector

Reduced Troubleshooting

Reduced administrative costs related to failed fax transmissions brought on by FoIP sensitivity

On-Demand
Scalability

To accommodate variable faxing volumes, cloud-based faxing scales limitlessly and does not have the same fax channel capacity limitations of traditional faxing

Efficient Disaster Recovery

Combined with a disaster recovery instance of Communication Director, The CloudFax Connector provides an efficient and streamlined disaster recovery option for faxing. Cloud-based faxing can be used for all your faxing, for your outbound disaster recovery plan, or both

Benefits of Cloud-Based Faxing with Communication Director

Increased Reliability

Allows for a high rate of reliability, plus failover to other data centers - helping to increase recipient satisfaction

Ease of Implementation

Allows customers to keep their existing faxing/report solution and add the reliability of cloud faxing transmissions

Option of Cloud and/or FoIP

Can be used as a stand-alone fax delivery solution or in combination with FoIP, providing the flexibility to meet your unique requirements

Reduced Troubleshooting

Reduce the administrative costs and overhead of managing faxing services

On-Demand Scalability

Provides immediate fax capacity to handle high or low fax volume

Efficient Diaster Recovery

Efficient, streamlined and cost-effective disaster recovery option

Benefits of Cloud-Based Faxing

Increased Reliability

Built on a platform with dual redundancy, our cloud-based fax service has a high deliverability rate and ensures faxes will be delivered in the event of a carrier or infrastructure issue

Easy Transition to Cloud

Allows customers to keep existing faxing/report solution and add the reliability of cloud fax transmissions without changing existing workflows

Option of Cloud and/or FoIP

The CloudFax Connector can be used as the only fax delivery method or in combination with FoIP for flexibility to meet your unique requirements. When using both cloud and FoIP, you designate which destinations will be routed through the CloudFax Connector

Reduced Troubleshooting

Reduced administrative costs related to failed fax transmissions brought on by FoIP sensitivity

On-Demand Scalability

To accommodate variable faxing volumes, cloud-based faxing scales limitlessly and does not have the same fax channel capacity limitations of traditional faxing

Efficient Disaster Recovery

Combined with a disaster recovery instance of Communication Director, The CloudFax Connector provides an efficient and streamlined disaster recovery option for faxing. Cloud-based faxing can be used for all your faxing, for your outbound disaster recovery plan, or both

Resources

Play Video
Learn How The CloudFax Connector Provides Optional Cloud-Based Fax Transmissions for Communication Director
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Our Customers Love Communication Director. Hear What They are Saying.
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Using Automation to Improve Workflow with Communication Director

Let's Work Together

We’d love to help you update your Communication Director System. Fill out the form to the right and a Communication Director expert will contact you to answer any questions including pricing, features and implementation requirements.