Estes Park Medical Center Evolves with Communication Director
The Valley Hospital
To ensure that clinical reports and other information are delivered seamlessly from MEDITECH to these disparate systems and external recipients, EPMC relies on Forward Advantage’s Communication Director report distribution solution. “Our Medical Records, Radiology, and Laboratory departments use Communication Director,” says Gary Hall, CIO. “It’s a solid solution that eliminates a lot of paper by allowing us to send reports electronically. Reports are automatically sent as soon as they are signed, and we can easily block any physicians who don’t want to receive them.”
As EPMC’s Needs Have Changed, So Has Their Use of Communication Director
Back in 2003, the Medical Center started with Communication Director’s DemandFax module which integrated with the demandfax functionality in MEDITECH MAGIC. When EPMC upgraded to MEDITECH 6.0, it upgraded Communication Director to include SmartRoute technology that automates report distribution using rules to intelligently determine a report’s recipient and their delivery preference. More recently, EPMC upgraded to the new browser-based version 4 to take advantage of a more sophisticated System Activity Monitor and other new functionality. “We have a small number of staff, so we all wear many hats,” says Hall. “It’s always appreciated when things work well out of the box. This is a solid solution, and I’m extremely pleased with the upgrade.”
Browser-Based with an Improved System Activity Monitor
The Best Thing is the Support
“Every day, Gary and his team work with the complexities of multiple EHRs and a diverse patient population,” says Mike Knebel, vice president of sales at Forward Advantage. The challenges of delivery systems like EPMC’s demonstrate the value of the Communication Director platform, and we are pleased to be a part of their continued success.”
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Route your inbound faxes with Communication Director
Communication Director 4
Communication Director 4 platform combines the reliability and functionality you love with increased usability.
The Estes Park Medical Center is a 23-bed critical access acute care facility with a 24-hour emergency department, 24-hour ambulance service, emergency air transport, medical/surgical services, obstetrics, home health care, and hospice. EPMC assists people with their personal health through prevention, maintenance, health restoration, and support. We focus our assistance on the delivery of truly outstanding and exceptional customer service with core values that outline our basic principles of respect, responsiveness and consistent results.