Efficient and Reliable Report Delivery on any MEDITECH Platform
Randolph Hospital, in Asheboro, NC, is a 145-bed community hospital serving the population of Randolph County. The hospital has been a MEDITECH customer since 1988, beginning on the MAGIC platform and ultimately transitioning to 6.0 with Forward Advantage’s assistance. Randolph Hospital has been a Forward Advantage customer since 2002, integrating Communication Director with MEDITECH’s EHR for automated clinical report delivery and information exchange. The hospital’s leadership team and staff were extremely pleased with Forward Advantage’s migration and Communication Director’s compatibility with their updated platform. The direct integration with MEDITECH provides efficient data delivery at Randolph Hospital without any third-party tools – two key objectives.
A History of Data Exchange with Forward Advantage
Expert Migration Services
Communication Director is used for reports distribution by nearly every department at Randolph and has eliminated courier services for 90 percent of its physicians. SmartRoute technology automates faxing upon a report’s signature for six of Randolph’s departments using rules to intelligently determine recipient and delivery preference. While on MAGIC, departments that were not set up with a SmartRoute relied on MEDITECH’s Demand Fax application for on-demand faxing. Demand Fax is not available with the 6.0 platform that Randolph Hospital is currently on, so this functionality was replaced with Communication Director’s Desktop Fax.
Communication Director not only provides more efficient and reliable report delivery at Randolph, but it has helped improve the hospital’s physician relationships. “Communication Director‘s built-in auditing has been an enormous benefit for us, because we can look at the system to show that a report was successfully delivered,” says Hoglen. “It has really improved our accountability with our physician base.”
Improvements with Desktop Fax
Advice for Other Hospitals
Since 1993, Forward Advantage has provided solid solutions that integrate seamlessly with healthcare information systems; offering products developed in collaboration with MEDITECH for report distribution, HIE products and services, data migration, and identity management. Forward Advantage has over 1,200 installations worldwide and is in the leading position to provide innovative and cost-effective solutions for MEDITECH customers. More information on Forward Advantage’s products and services can be found at www.forwardadvantage.com.
About Randolph Hospital
Since 1932, Randolph Hospital has been fortunate to employ dedicated and loyal personnel committed to providing quality healthcare and promoting health and wellness in our community. Randolph Hospital touches nearly every family in Randolph County in some way, through Outpatient services, maternity care, inpatient hospitalization, education classes and screenings, emergency department visits, home health care and much more. More information can be found at www.randolphhospital.org.