Coming this summer, Communication Director version 4.2 offers exciting, new functionality for better workflows and more streamlined communications both inside and outside your organization.
Explore features by version
Whether you’re upgrading to the 4 platform – or from 4.0 to 4.2 – Communication Director 4 handles ALL your faxing and report distribution needs!
| Version 3.x | Version 4.0 | Version 4.1 | Version 4.2 | |
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| Paperless Desktop Faxing | ||||
| Fax from Windows applications |
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| Cover page options |
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| User/personal phone book |
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| On-demand faxing directly from MEDITECH Expanse | â–¬ |
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| Fax direcly from Epic (on-demand and automated) | â–¬ |
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| Force the use of a cover page | â–¬ | â–¬ |
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| Share phone books between users | â–¬ | â–¬ |
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| Email-to-fax from an email client * New in 4.2 |
â–¬ | â–¬ | â–¬ |
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| Inbound Fax Management | ||||
| Automatic, intelligent routing of inbound faxes |
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| Route inbound faxes based on the number dialed |
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| Route inbound faxes to email, network print or network folder |
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| Route inbound faxes based on the sender's number | â–¬ |
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| Cloud-based faxing for inbound fax management | â–¬ | â–¬ |
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| Automated, Outbound Report Distribution | ||||
| Automatic nightly recipient updates from MEDITECH |
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| SmartRoute technology automatically determines if, how, and when to deliver reports |
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| Automated delivery of internal and downtime reports * New in 4.2 |
â–¬ | â–¬ | â–¬ |
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| Alerting and Notifications | ||||
| Notification of failed deliveries via printer |
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| Monitor, detect and alert for critical issues |
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| Notification of failed deliveries via email | â–¬ | â–¬ |
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| Notification of final status of a delivery via printer or email * New in 4.2 |
â–¬ | â–¬ | â–¬ |
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| Telephony | ||||
| Traditional phone lines |
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| FoIP (Fax over IP) |
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| Cloud-based faxing | â–¬ | â–¬ |
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| Hybrid of traditional, FoIP and cloud-based faxing | â–¬ | â–¬ |
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| Input Modules | ||||
| ASCII |
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| PostScript | â–¬ |
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| PCL | â–¬ |
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| Readable PDFs | â–¬ |
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| FCL | â–¬ |
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| Multifunction printer (MFP) * New in 4.2 |
â–¬ | â–¬ | â–¬ |
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| Email client * New in 4.2 |
â–¬ | â–¬ | â–¬ |
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| Non-readable PDFs * New in 4.2 |
â–¬ | â–¬ | â–¬ |
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| Delivery Modules | ||||
| Fax |
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| Secure file transfer and file copy |
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| Network print |
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| SFTP deliveries * New in 4.2 |
â–¬ | â–¬ | â–¬ |
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| Auditing and Analytics | ||||
| Troubleshoot, view and monitor system activity and deliveries |
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| Quick search |
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| Intermediate search |
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| Advanced search |
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| Dashboards | â–¬ |
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| Live quick search | â–¬ | â–¬ |
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| Ability to save searches | â–¬ | â–¬ |
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| Volume and failed deliveries data export option * New in 4.2 |
â–¬ | â–¬ | â–¬ |
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| Usability | ||||
| Browser-based design | â–¬ |
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| Collapsable left-hand menu * New in 4.2 |
â–¬ | â–¬ | â–¬ |
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| Option to view multiple Workgroup Phone Books in DesktopFax * New in 4.2 |
â–¬ | â–¬ | â–¬ |
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| Re-order saved searches * New in 4.2 |
â–¬ | â–¬ | â–¬ |
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| Support | ||||
| Chrome | â–¬ | â–¬ |
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| Microsoft Edge | â–¬ | â–¬ |
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| Microsoft Windows 11 * New in 4.2 |
â–¬ | â–¬ | â–¬ |
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| Microsoft Windows Server 2022 * New in 4.2 |
â–¬ | â–¬ | â–¬ |
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| SQL Server 2022 * New in 4.2 |
â–¬ | â–¬ | â–¬ |
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| Delivery Handling | ||||
| Mark failed deliveries as handled | â–¬ | â–¬ |
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| Redirect deliveries to any available delivery module | â–¬ | â–¬ |
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Resources
