Hospital Achieves Faster Access to Applications and Enhanced Security with Single Sign-On and Virtual Desktops
King's Daughters Medical Center
“There is often a fine line between making things easier and secure, but we accomplished both with Forward Advantage’s help,” says Scott Carpenter, lead systems analyst at KDMC. “Faster access to our systems creates more time for patient care and encourages doctors to place orders on the floors electronically.”
Choosing a Vendor with the Right Experience
An Implementation Requested by Nurses
The project with Forward Advantage involved implementing OneSign with badge readers throughout the hospital and optimizing KDMC’s VDI. This included deploying VMware® Horizon View (VDI) across all nursing floors, including patient rooms. “This was a collaborative effort between us and Forward Advantage,” continues Carpenter. “It was nice to know that if I had any questions, there was always someone who had the answers.” OneSign and Horizon View were implemented one nursing station at a time, during which on-the-spot training was provided. The solution is currently used by an impressive 70 percent of the hospital’s clinical staff. “Clinicians tend to be resistant to change, but our nurses were requesting this implementation. We couldn’t roll it out fast enough for them.”
Ease-of-Use Improves Security and Creates More Time for Patient Care
With single sign-on, clinicians tap their badge to a workstation and enter a single password to log into their systems and applications. After this, a grace period goes into effect during which passwords do not need to be reentered for a certain amount of time. Prior to single sign-on, KDMC’s clinician workflow required an average of five passwords to access information in MEDITECH and their other applications.
Roaming with VMware VDI
“We are happy to be working with King’s Daughters and to have made such a positive change for their nurses and physicians,” says Lee Howard, vice president of client services at Forward Advantage. “They are saving a significant amount of time over the course of a shift. This not only benefits the clinicians, but it benefits their patients and the organization as a whole.”
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King’s Daughters Medical Health is just one of many customers to use single sign-on to save time and improve workflow.
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Our mission is to provide quality health and wellness in a Christian environment. We work hard every day to accomplish our mission for the patients we serve. KDMC is a non-profit hospital, which means our dollars are reinvested in our community. We reinvest by continuing to grow to meet your healthcare needs: upgrading facilities, staying on top of technology by purchasing innovative equipment, and providing quality medical professionals.