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Customer support

Log in to the Customer Portal to open a support case, check the status of an existing case, and more.

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Give us a call

We're available Monday - Friday from 5:30am - 5:00pm PT.


7269 N. First Street, Suite 102

Fresno, California 93720

General inquiries

Fill out the form below for inquiries about Forward Advantage's products and services. A representative will be in touch shortly.

For support-related assistance about a current product or service, please log in to our Customer Portal or give us a call.

Need immediate after-hours support?

  • Migration Services (DISC)

  • FA Connections Engine (FACE)

  • Interfacing Services & Outsourcing

  • Find-It

  • Historical Archive Viewer

  • Imprivata PatientSecure

  • Imprivata OneSign (SSO)

  • Imprivata Confirm ID

  • Imprivata Mobile Device Access

  • Imprivata GroundControl

  • Imprivata Privileged Access Management

  • Identity Governance (Imprivata or SailPoint)

  • VMware

  • UniPrint Infinity

  • Bed Stat

  • Communication Director

  • Data Express

  • RapidFiler

Contact us

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