One solution to fit your unique requirements
Both clinical and non-clinical staff will benefit from high-volume report/fax distribution, electronic desktop faxing, inbound fax management and a wide variety of delivery options.
Communication Director enables faxing and information distribution workflows from most EHRs, MFPs, email clients, clinical applications, and back-office systems so you only need to maintain one solution. With the option of traditional fax, FoIP, cloud-based faxing or a combination, Communication Director is a powerful, highly flexible solution that can be customized to accommodate the right delivery methods for you and your recipients.
Windows Applications
Fax from any Windows Application using the Communication Director DesktopFax application. It’s as easy as selecting the print command and Communication Director from the list of available printers. Users can choose a recipient from a preconfigured personal phonebook or phonebooks shared with co-workers.
Email-to-Fax/Fax-to-Email
Communication Director can send faxes from Microsoft Outlook®, Google Gmail and most IMAP/POP3 email systems. Faxes can also be received as attachments in email.
EHR Integration
Fax directly from MEDITECH or Epic with fax status sent back to the EHR.
Paperless Desktop Faxing
Communication Director eliminates the need to manually print and fax. Simply fax directly from your EHR/EMR, email client or Windows® application – take your pick.
Communication Director provides an audit trail for all faxes and deliveries in the System Activity Monitor (SAM).
From email, window applications and EHR/EMR
Intelligent, automated report and fax distribution
Communication Director utilizes SmartRoute Technology to extract key information from a report and automatically determine if, how, and when the report should be delivered based on the unique requirements of your recipients. Take advantage of automation:
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Communication Director automatically receives information in many formats such as PostScript, readable PDF, FCL, PCL and more
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Accommodate your recipients’ preferences with a wide-range of optional delivery modules
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Physicians will benefit from the ability to decide which PHI or reports they want to receive – unlike the “all or nothing” capabilities of some EHRs
Extensive connectivity & compatibility
As a leading healthcare faxing and information exchange software, Communication Director works with systems like:
Network Print Module
Delivers reports to network printers.
Email Module
Deliver reports to recipients via email.
Direct Module
Sends information by Direct messaging standards.
Direct Module
Sends information by Direct messaging standards.
Email Module
Deliver reports to recipients via email.
Network Print Module
Delivers reports to network printers.
Customizable Features
Communication Director is customizable to meet your unique needs. Add on any of the optional modules to make Communication Director the only system you’ll need for faxing, report distribution and downtime reporting.
Built-in auditing and tracking
Fast access to system data is essential for any healthcare organization. Communication Director includes built-in analytics, dashboards and audit capabilities in a browser-based format for easy access to the data you need.
with System Activity Monitor (SAM)
Option to add SmartAlert module for around-the-clock monitoring
Analyze volume activity and data
Dashboards offer quick visualization and fast analytic
Automated failure notifications can be sent to a printer or email address
Easily manage requests for alternate delivery methods by redirecting transactions to any available delivery module
Troubleshoot, view, and monitor activity from any workstation
Resources
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Forward Advantage listens to its customers and develops solutions and services to address healthcare's unique workflow challenges. Talk to our experts today!