Privacy Policy
Last Updated On 05-Dec-2023
Effective Date 05-Dec-2023
This Privacy Policy describes the policies of Forward Advantage 7269 N. First Street, Suite 102, California 93720, United States of America, email: privacy@forwardadvantage.com, phone: 1.877.636.7927.
At Forward Advantage your privacy is important to us. Our Privacy Policy describes the information we collect, how we collect information, and the reasons we collect information. This Privacy Policy also describes the choices you have with the information we collect, including how you can manage, update, or request to delete information.
Forward Advantage will periodically review this Privacy Policy and may amend where necessary. Use of information we currently collect is subject to the Privacy Policy in effect at the time such information is used. If we make changes to our Privacy Policy, we will notify you by posting the revised notice on our Site, so you are always aware of what information we collect, how we use it and under what circumstances, if any, it is disclosed. We therefore recommend that you periodically review this page.
Information We Collect:
We may collect and process the following personal information about you:
• Name
• Title
• Email
• Organization
• Phone Number
• Work Address
• Browser
• Device Information (including IP address and operating system)
• Information Collected Through Cookies and Pixels, Tags/Web Beacons
How We Use Your Information
We will use the information that we collect to provide you with a friendly, customized, and efficient experience. Some of the information may be used for:
Marketing/Promotional
Customer feedback collection
Support
Targeted advertising
Site protection
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which you grant consent unless we are required to do otherwise by law.
How We Share Your Information
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
Analytics
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
Retention Of Your Information
We retain the Personal Data we collect where we have an ongoing legitimate business need to do so (for example to comply with applicable legal, tax or accounting requirements). We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Your Rights
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at privacy@forwardadvantage.com. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at privacy@forwardadvantage.com.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Cookies
When you visit the Forward Advantage website (Site), it may store or retrieve information on your browser, mostly in the form of cookies. A cookie is a small piece of data sent from a website or application and stored on your computer or device by your web browser. This information might be about you, your preferences, your device, and your web traffic. Cookies are primarily used to make the Site work as you expect it to. The information does not usually directly identify you but is intended to give you a more personalized web experience. Our Sites collect cookies and may use cookies for reasons including, but not limited to: analyze our web traffic using an analytics package, test content on the Sites; store information about your preferences; recognize when you return to the Sites. Because we respect your right to privacy, you can choose not to allow some types of cookies by utilizing the cookie tool. This setting may prevent you from taking full advantage of the Sites.
Security
The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Grievance / Data Protection Officer
If you have any queries or concerns about the processing of your information that is available with us, you may contact us at Forward Advantage 7269 N. First Street, Suite 102, Fresno, California 93720 or email: privacy@forwardadvantage.com. We will address your concerns in accordance with applicable law.