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Imprivata & SailPoint Managed Services

Certified engineers ready to optimize your investments

Let your IT team focus on what matters most while our certified engineers help you unlock the full potential of your Imprivata or Sailpoint investment.

Is your Imprivata or SailPoint investment providing the return you expect? 

If you're like most hospital IT teams, you've invested in powerful solutions to secure access and streamline workflows, but between staff turnover and competing priorities, your Imprivata or SailPoint investment may not be delivering its full potential.  

Small IT teams stretched across too many projects 

Configurations that need fine-tuning 

Staff turnover

No time for upgrades, expansions, or proactive management

Imprivata and SailPoint solutions that could be optimized 

You're not alone

Most hospitals and healthcare organizations face challenges like balancing daily demands with long-term priorities. IT teams are often stretched thin, making it hard to keep up with growing project lists and the needs of clinical and other staff. Turnover adds to the pressure, and solutions like "tap-and-go" or mobile device SSO may not be fully optimized simply because there’s no time.


Sound familiar? Are you running into roadblocks like:

Meeting with Doctors

Restore full identity and access functionality without hiring headaches 

Forward Advantage's certified solution engineers bring years of deep experience managing Imprivata and SailPoint environments across hundreds of healthcare and hospital environments. We work alongside your existing team to restore lost capacity and optimize your investments—often at a fraction of the cost of hiring additional FTEs. 

Healthcare-focused expertise

We've deployed and managed hundreds of identity and access management (IAM) solutions at healthcare clients and we have been in the healthcare business for over 30 years. We understand healthcare and hospital unique workflows, compliance requirements, EHR environments and operational challenges.

Partnership approach

We don't replace your team; we enhance it. We work alongside your staff to transfer knowledge while handling day-to-day management.

Immediate impact

Our certified engineers hit the ground running. No learning curve, no trial and error—just immediate optimization and ongoing management.

Cost-effective scaling

Get enterprise-level expertise without enterprise-level overhead. Scale up or down based on your needs.

What sets us apart:

Comprehensive identity & access management (IAM) services tailored for healthcare 

Imprivata Enterprise Access Management (EAM)

 Formerly OneSign and Confirm ID

SSO, Multifactor Authentication, EPCS, Clinical Workflows, Medical Device configuration and support

  • Daily administration, optimization and training 

  • User provisioning and access reviews 

  • Performance monitoring and troubleshooting 

  • Planned upgrades and migrations 

  • Environment expansions as your organization grows 

  • Proactive issue identification and resolution 

Technology Pattern

Other solutions

  • Mobile Device Management (formerly Ground Control) and Mobile Device Access (MDA) education, training and services to manage day-to-day operations 

  • Virtualization optimization (Omnissa/Horizon View, IGEL, Wyse) 

  • SailPoint Identity Governance administration and managed services 

  • Legacy Imprivata Identity Governance support through end-of-life 

Technology Pattern

Knowledge transfer & training

  • Staff training on advanced features 

  • Documentation of your custom configurations 

  • Best practice workshops 

  • Ongoing consultation and strategic guidance 

Technology Pattern

Our CEO is really big on optimization and looks for ways to make what we're doing even better and more efficient. It's hard to overstate the importance of [Imprivata Enterprise Access Management] in a clinical environment. 

Forward Advantage had the best overall vision for the project and made sure we hit all our marks and timelines. Our COO told us that we hit this one out of the park.
 

- Joe Farr, RN and Clinical Applications Coordinator, King's Daughters Medical Center

Forward Advantage went above and beyond what they needed to do. This is one of the best projects I've worked on, and it's one that our physicians were asking for.

-Eric Gasser, Director of Information Systems, Wooster Community Hospital

Our consultant [Forward Advantage] understood the end user experience we were trying to achieve, and he helped us improve the whole end user experience, not just with Enterprise Access Management…It was beneficial to have a partner who knows MEDITECH and understands healthcare and the challenges we face. I think another vendor would've answered our questions but not as quickly 

- Angela Burgess, VP Operations & CIO, Randolph Health

Real results from real hospitals

Forward Advantage Team - MUSE

About Forward Advantage

Along with our full technology portfolio, Forward Advantage specializes in identity and access management solutions for healthcare organizations. With hundreds of successful deployments and a team of certified engineers, we help healthcare IT teams maximize their technology investments while focusing on strategic initiatives that drive better patient outcomes.

Ready to maximize your investment?

Don't let staffing challenges hold back your technology investments. Our team is ready to step in and help you realize the full value of your Imprivata and SailPoint solutions.

 

Request information about our services by filling out the form below and a member of our team will reach out shortly. 

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