Introducing Document Workflow Platform: Enhancing Healthcare Efficiency with Smarter Workflows
As part of our strategic vision to boost efficiency and connectivity within healthcare, we're excited to announce our first cloud-native solution: Document Workflow Platform. Document Workflow Platform is designed to help healthcare organizations orchestrate smarter, more connected workflows.
RapidFiler™, the trusted on-premise solution from Forward Advantage, remains available as a standalone product, while its proven technology has been incorporated into the Document Workflow Platform to power the first available workflow: filing documents to the MEDITECH patient chart. The Document Workflow Platform has been successfully tested and validated by several clients, including our early adopter King's Daughters Medical Center in Brookhaven, Mississippi. Beginning March 10, 2026, the Document Workflow Platform is generally available, including the features customers have come to depend on in RapidFiler with considerable updates, enhancements, and the significant benefits of a cloud platform.
"Overall, the combination of new features, improved UI/UX, enhanced performance due to being in the cloud, and exceptional support made the aggregate benefit significant," said Joe Farr, Director of Information Systems at King's Daughters Medical Center. "As an early adopter, we experienced firsthand how this solution transforms workflows and delivers real value to our clinics. The cloud-based performance has given us the scalability we need, the intuitive interface has accelerated user adoption, and the support throughout the process was exceptional. Our feedback was heard and acted upon, making us feel like true partners in shaping the solution. We're confident this positions us well for continued success as the platform evolves."
With more than 30 years of experience in healthcare IT, automation, and communications, Forward Advantage is trusted for its expertise and services. Our deep understanding of clinical workflows and commitment to customer success ensure the Document Workflow Platform will become a healthcare-focused platform built on meeting the needs of our customers, helping healthcare organizations work smarter, reduce complexity, and reduce time spent on paper-based tasks.
“The launch of the Document Workflow Platform marks a pivotal moment for Forward Advantage. For many years, we have led the way in intelligent report routing, distribution and communication solutions, and moving to the cloud with a document workflow solution is a natural evolution of that leadership. This advancement reflects our commitment to listening to customers and addressing their workflow challenges head-on.” said Mike Knebel, CEO of Forward Advantage. “While other companies may offer fax and workflow solutions, our deep understanding of healthcare, focus on technical precision, industry partnerships, and emphasis on customer success set us apart. We ensure implementation goes smoothly and the solution delivers real value each day. Our goal is simple, to help our customers succeed and partner with them for long-term success.”
For more details on how the Document Workflow Platform creates smarter workflows and drives efficiencies, visit www.forwardadvantage.com/document-workflow-platform.
