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New Communication Director features!

Sep 1, 2023

Forward Advantage is excited to announce that the latest version of Communication Director, our robust faxing and report distribution solution for healthcare, is now available. Communication Director version 4.2 offers performance, scalability, and user interface enhancements, along with exciting new add-on modules to accommodate email-to-fax workflows from both MFPs and email clients, and the automated delivery of internal and downtime reports.

Communication Director 4.2 (CDS 4) streamlines communications inside and outside the organization from a single, convenient location. Whatever the workflow, Communication Director makes faxing documents easy and provides healthcare organizations with the security and auditing capabilities necessary for compliance. New features and add-on modules include:

  • Email-to-fax from multifunction printers (MFPs)

  • Email-to-fax from email clients like Outlook and Gmail

  • Automated delivery of internal and downtime reports

  • Scalability and performance enhancements

  • Support for Microsoft Windows Server 2022, SQL Server 2022 and Windows 11

  • SFTP delivery

  • Exportable volume and failed delivery data from across active database and archived databases

  • User interface (UI) updates

  • More help options

For existing Communication Director customers, new features will bring improved performance and frequently requested user interface updates.

New add-on modules allow all faxing workflows to be consolidated to Communication Director, creating one place for auditing and compliance.

“Each day we work with customers who are pressed to deliver more with fewer resources,” says Mike Knebel, CEO at Forward Advantage. “Development of our solutions has always been driven by our customers, and Communication Director 4.2 reflects our continued commitment to incorporate their ideas and the features that will assist them in reducing costs while meeting the requirements of the evolving business of healthcare.”

The takeaway

Many healthcare facilities are reviewing solutions to identify overlap, create more efficiencies, and reduce costs. If you haven’t already, consider replacing physical fax machines and consolidating fax servers with Communication Director, a single solution for all your faxing and report distribution needs. 

With the 4.2 release now available (CDS 4), make sure to contact us to find out more about upgrading or adding the new modules to your existing Communication Director system.

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