Thibodaux Regional Medical Center invested in a Virtual Desktop Infrastructure (VDI) to create a mobile environment for their physicians and care teams as well as relieve IT burden. While this mobile environment gave providers the ability to roam, it also presented a new challenge with Thibodaux's existing printing infrastructure. This issue left physicians frustrated and IT overwhelmed with Help Desk calls.
As a Communication Director customer, Thibodaux already had a strong relationship with Forward Advantage when it decided to overhaul their virtual environment. With Forward Advantage's guidance, the medical center migrated from Citrix to VMware virtual desktops. To enhance the new VDI workflow and correct the MEDITECH printing issue, they rolled out Imprivata's Enterprise Access Management and UniPrint Infinity. These solutions provide secure and easy access to virtual desktops/sessions and stable, location-based printing. You can read the full customer case here.
Forward Advantage is an authorized reseller and implementer of both solutions. Interested in learning how either solution can help out your organization? Reach out to one of our experts today!