Solutions for Critical Access and Rural Hospitals
Automate report delivery from your highest-volume departments
Communication Director removes the manual work from outbound fax delivery. Reports from lab, radiology, medical records, and other high-volume departments route automatically to recipients with no staff intervention required. Cloud-based enterprise faxing options give critical access and rural hospitals enterprise-grade capability scaled to their resources and team size.
Documents arrive from your EHR or department applications
Faxes and documents enter a centralized queue directly from your lab, radiology, medical records, or other systems. No manual faxing.
SmartRoute identifies and routes automatically
SmartRoute logic understands the document details and routes it to the appropriate provider or destination based on rules your team configures.
Results reach providers without staff intervention
Lab results go to ordering physicians. Radiology reports go to specialists. Referrals reach care coordinators. No one on staff initiates each individual fax.
Every transmission is logged and auditable
All outbound fax activity is tracked and documented, giving your team a clear record of what was sent, when, and to whom.
From report to provider.
Without the manual work.
Works with your EHR or department applications
Communication Director works with leading EHR and hospital systems, including Epic, Cerner, MEDITECH, TruBridge, MedHost, Azalea, Juno Health, and most lab, radiology, imaging, and PACS systems. It fits into your existing environment, not around it.
Laboratory
Radiology
Medical records
Pharmacy
Cardiology
Oncology
HIM
Materials management
Critical access and rural hospitals across the country rely on Communication Director to automate outbound report delivery from their highest-volume departments. Here's what two of them experienced.
Manual faxing was a major pain point. It took up valuable time that staff could have spent on other responsibilities.
William Tollefson
Clinical Informaticist, Lower Umpqua Hospital - Reedsport, OR
Hospitals like yours have already made the switch
Hospitals like yours have already made the switch
Critical access and rural hospitals across the country rely on Communication Director to automate outbound report delivery from their highest-volume departments. Here's what two of them experienced.
Manhattan Surgical Hospital - Manhattan, KS
Eliminated a hybrid, non-integrated fax environment and replaced it with fully automated outbound workflows — redirecting staff FTEs and removing thousands of dollars per month in third-party licensing costs.
"90% of the burdensome steps and workarounds in our previous workflow have been eliminated."
- Joe DeSimone, CIO, Manhattan Surgical Hospital
Frequently Asked Questions
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