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Solutions for Critical Access and Rural Hospitals

Automate report delivery from your highest-volume departments

Communication Director removes the manual work from outbound fax delivery. Reports from lab, radiology, medical records, and other high-volume departments route automatically to recipients with no staff intervention required. Cloud-based enterprise faxing options give critical access and rural hospitals enterprise-grade capability scaled to their resources and team size.

Purpose-built for healthcare. Top choice by Critical Access and Rural Hospitals.

EHR currently in use

Documents arrive from your EHR or department applications

Faxes and documents enter a centralized queue directly from your lab, radiology, medical records, or other systems. No manual faxing. 

SmartRoute identifies and routes automatically

SmartRoute logic understands the document details and routes it to the appropriate provider or destination based on rules your team configures.

Results reach providers without staff intervention

Lab results go to ordering physicians. Radiology reports go to specialists. Referrals reach care coordinators. No one on staff initiates each individual fax.

Every transmission is logged and auditable

All outbound fax activity is tracked and documented, giving your team a clear record of what was sent, when, and to whom. 

From report to provider.
Without the manual work.

Works with your EHR or department applications

Communication Director works with leading EHR and hospital systems, including Epic, Cerner, MEDITECH, TruBridge, MedHost, Azalea, Juno Health, and most lab, radiology, imaging, and PACS systems. It fits into your existing environment, not around it.

Laboratory

Radiology

Medical records

Pharmacy

Cardiology

Oncology

HIM

Materials management

Critical access and rural hospitals across the country rely on Communication Director to automate outbound report delivery from their highest-volume departments. Here's what two of them experienced. 

Manual faxing was a major pain point. It took up valuable time that staff could have spent on other responsibilities.

William Tollefson
Clinical Informaticist, Lower Umpqua Hospital - Reedsport, OR

Hospitals like yours have already made the switch

Hospitals like yours have already made the switch

Critical access and rural hospitals across the country rely on Communication Director to automate outbound report delivery from their highest-volume departments. Here's what two of them experienced. 

CDS - Umpqua Hospital - Customer Success

Lower Umpqua Hospital - Reedsport, OR

A rural Critical Access Hospital that moved from time-consuming, staff-driven faxing to fully automated outbound delivery across lab, radiology, and provider documentation workflows.

CDS - Manhattan Surgical Hospital - Customer Insight

Manhattan Surgical Hospital - Manhattan, KS

Eliminated a hybrid, non-integrated fax environment and replaced it with fully automated outbound workflows — redirecting staff FTEs and removing thousands of dollars per month in third-party licensing costs.

"90% of the burdensome steps and workarounds in our previous workflow have been eliminated."

- Joe DeSimone, CIO, Manhattan Surgical Hospital

Smiling Nurse on Computer

See how it works for your facility

Every implementation is customized to your departments, EHR environment, and workflow requirements. Request a demo and we'll walk you through what Communication Director looks like in a setup like yours. 

Frequently Asked Questions

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Request a demo by filling out the form below.

Purpose-built for healthcare. Top choice by Critical Access and Rural Hospitals.

EHR currently in use

Ready to work with us?

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