Schedule time to meet with us at the MUSE Inspire Conference!
See our latest new products or optimize the ones you already have!
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Announcing Document Workflow Platform - Cloud-based solution for inbound document filing into MEDITECH and (future) automated workflows
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See the latest Imprivata solutions for: Passwordless Authentication, Mobile Device Access and more
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MEDITECH Expanse integrated faxing, archiving solutions and more
Join us for our Customer Appreciation Event!
Mark your calendars for our customer appreciation event! Get your wristband at booth #111 during Wednesday’s exhibit hall hours.
Who
Forward Advantage Customers
When
Wednesday, May 20th, 2026
7:30pm – 9:30pm
Where
BIG Bar @ Hyatt Regency Chicago
What
Heavy appetizers, drinks, and prize drawings!
Let's connect
Book a meeting with our team at MUSE!
Attend one of our informative Education Sessions:
Thursday, May 21 at 2:45pm
159 - A Staged Approach to Modernizing and Automating Document Workflows
Presenter: Audrey Brislin
Does it seem your staff is always buried with multi-step and time-consuming document processing? Whether it's managing inbound documents, routing documents to other workflows or getting information to outside providers, most MEDITECH organizations are still spending way too much staff time on these workflows, but they are critical to care coordination and rev cycle.
Luckily, technology is advancing quickly to offer AI-powered, automated workflows, intelligent routing capabilities and agentic processes. But are your workflows actually ready to be automated? There’s a lot to consider. If your underlying processes are inconsistent, undefined, or full of undocumented workarounds, automation doesn't fix them – it scales them. You end up automating broken processes faster, and the results are predictably messy.
In this panel, IT leaders from MEDITECH hospitals share how they are approaching improving document workflows and will share what they discovered when they mapped and refined their workflows, the exceptions they uncovered, how they determined where automation made sense and where it didn't, and the practical steps they took to get their processes ready before introducing technology.
Friday, May 22 at 9:25am
150 - Ditching the 16-Character Password — A Practical Roadmap to Passwordless Authentication in Healthcare
Presenter: Lee Howard
Clinicians authenticate into systems up to 80 times per day. In many MEDITECH environments, that means typing complex 16-character passwords dozens of times per shift which is time that could be spent on patient care. The result is predictable: password fatigue, sticky notes on monitors, shared credentials, help desk queues filled with reset requests, and a growing attack surface that puts patient data at risk. A recent industry survey found that 85% of healthcare IT and security leaders view passwordless authentication as "very important" or "mission-critical" to the future of healthcare and yet only 7% have fully implemented it across clinical and non-clinical staff.
The gap between aspiration and execution is real, and it's not just a technology problem. Moving to passwordless authentication requires organizations to rethink policies, retrain staff, coordinate across IT and clinical leadership, and navigate a phased transition that keeps operations running smoothly while reducing risk at every step. This session provides a practical, vendor-neutral roadmap for healthcare organizations at any stage of the passwordless journey.
Whether you're just starting to explore passwordless options or you're mid-journey and looking for strategies to accelerate adoption, this session delivers actionable guidance grounded in real-world healthcare environments.
Hear about what we are working on!
Talk to our Product Team to hear what's on our roadmap share your ideas and feedback or get optimization support from one of our experts.
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We’d like your feedback on our roadmap for our cloud-native solutions and automation platform.
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Get a demo of Document Workflow Platform! Leveraging trusted Forward Advantage RapidFiler technology, this cloud-native platform delivers the flexibility, scalability, and speed modern healthcare organizations demand when moving critical clinical information to the patient chart.
