KDMC needed a solution to manage document workflows and incoming document filing into their MEDITECH EHR and one that could keep pace with their growing demands.

Lower Umpqua Hospital implemented a solution to automate the manual faxing of result reports and provider documentation from its MEDITECH Expanse as a Service (MaaS) EHR.

When roaming users struggled to access shared folders on kiosk devices, Hammond Henry turned to Forward Advantage and Imprivata Enterprise Access for help. The result? A secure, seamless login experience that keeps staff productive and PHI protected.

St. Claire Regional Medical Center sought to improve communication workflows, particularly in the realms of digital faxing and order delivery. Before adopting Communication Director from Forward Advantage, the organization relied on analog faxing methods, resulting in manual processes and inefficiencies.

Before implementing a single sign-on and password management solution from Forward Advantage, the hospital’s help desk was inundated with calls for lost or forgotten passwords, and technicians were frequently paged in the middle of the night to unlock Active Directory (AD) accounts. This resulted in a strain on their help desk resources and after-hours support.

Printing and scanning faxes into the patient chart is a challenge for many healthcare organizations including Manhattan Surgical Hospital. By utilizing Communication Director, MSH has created a reliable and streamlined faxing workflow for MEDITECH Expanse.

As a MEDITECH customer, RFGH was familiar with Forward Advantage’s reputation for deep EHR integration and enhanced clinical workflows. A quick consultation revealed that the hospital and its ambulatory locations could all benefit from Imprivata solutions sold and implemented by Forward Advantage.

As an authorized reseller and implementer of Imprivata's Enterprise Access Management, Forward Advantage has shared many examples over the years of how single sign-on benefits hospitals and healthcare organizations. Eliminating the need to remember and reenter multiple, complex passwords across a variety of applications saves busy clinicians and staff valuable time, allows for more facetime with patients, and enhances security.

Unreliable faxing in healthcare is frustrating for any organization but, for a large health system like the Nova Scotia Health Authority (NSHA), that frustration could extend to 35 facilities. With this many providers and patients, reliable and real-time report delivery is essential for maintaining efficient clinical workflows, optimal care delivery, and a positive reputation.

Passwords and other security policies are a necessary part of the healthcare computing environment, but when they negatively impact physician workflow and the timeliness of patient care, something must be done. At Randolph Health (Asheboro, NC), physicians and other clinical staff were required to enter their credentials at each workstation. The logon was intrusive to their workflow and time-consuming for clinicians who are constantly on the move trying to deliver care. Rando

Orders were not reliably received by the hospital, and staff had no easy way to manage, search or file them into the MEDITECH Echart. After performing a market evaluation, Goshen selected Forward Advantage’s RapidFiler™ to streamline the filing of inbound documents into MEDITECH’s Echart.

Having previously used Forward Advantage for its MEDITECH SCA conversion, CarePoint Health readily selected Forward Advantage for this latest initiative. Since 2014, Forward Advantage has helped CarePoint successfully decommission multiple legacy systems using its proprietary Document Imaging and Scanning Conversion (DISC) services.

Forward Advantage developed RapidFiler™ to streamline the electronic filing of inbound documents to the MEDITECH Echart. RapidFiler™ is successfully used for many use cases, so we reached out to some of our top customers in various stages of implementation for feedback.

Hospitals have a lot to contend with these days, including complicated industry regulations, privacy laws, rising data breaches, and rapidly evolving technology. Natchitoches Regional Medical Center tackles industry challenges head-on using reliable IT solutions. One of these solutions is Forward Advantage's Communication Director.

KDMC strategically invests in healthcare solutions that not only streamline employee workflow but improve patient care coordination. One of these solutions is Forward Advantage’s Communication Director for enterprise-wide faxing and information exchange. KDMC has had great success with Communication Director.

Community Medical Centers (CMC) is the largest healthcare service provider in Central California and is known for using innovative technologies to provide exceptional care. Most recently, CMC deployed Imprivata's Enterprise Access Management (formerly Confirm ID) for EPCS to extend this initiative to the electronic prescribing of controlled substances (EPCS).

Many hospitals struggle with paper-based processes for inbound faxes, which require printing and scanning before manually associating with a patient’s chart. RapidFiler™ solves this challenge by allowing users to electronically process inbound documents before filing them into MEDITECH.

Catawba Valley recently acquired Forward Advantage’s Historical Archive Viewer and SmartLaunch button to ensure that legacy data would remain easily accessible during a conversion to MEDITECH. Best of all, they can access this information without leaving the EHR.

Grand View Hospital has garnered additional business by proactively marketing Data Express to local practices and credits the solution for improving workflow and for helping to meet Meaningful Use objectives.

Fauquier Health insights With Angela Kosko, Information Systems Business Analyst Q: Can you comment on your relationship with Forward Advantage? We look to Forward Advantage for new communication solutions when a need arises. RapidFiler and Communication Director are invaluable to our organization to ensure continuity of care for our patients and communication between the hospital staff and area providers. Our projects with Forward Advantage have all been successful. Their st