Forward Advantage Blog

KDMC strategically invests in healthcare solutions that not only streamline employee workflow but improve patient care coordination. One of these solutions is Forward Advantage’s Communication Director for enterprise-wide faxing and information exchange. KDMC has had great success with Communication Director.

Healthcare is a critical industry that simply can’t afford unreliable fax transmissions. King's Daughters Medical Center implemented cloud-based faxing through Communication Director to remedy this.

Fax is still a frequently used method for sending patient information in healthcare. Although other forms of communication and data transmission are growing, fax remains a widely adopted and steadily used method for sending critical information between hospitals and providers. In a report from the ONC, about 70% of hospitals surveyed said they continued to use mail or fax for sending and receiving summary of care records. Common use cases include transmitting lab results from

Faxing is here to stay. Ask most healthcare CIOs and you’re likely to hear a similar statement. Sure, traditional faxing is not without challenges, but it is often the only report delivery solution available to healthcare organizations and practices without resources for more sophisticated interoperability. I recently spoke with Jake Smith and Kevin Frazier, our CIO and Client Services Manager at Forward Advantage, to hear what they have to say about fax in the marketplace.