Forward Advantage Blog

Forward Advantage has been busy. Between our new cloud-native platform, updates from our partner network, and ongoing investment in solutions & services that reduce manual tasks, there's a lot happening aimed at one goal: giving your team more time back.

Moving to MEDITECH Expanse is an ideal time to optimize your faxing, reporting, and document workflows to improve efficiency, reduce costs, and standardize or automate processes across your organization.

Lower Umpqua Hospital implemented a solution to automate the manual faxing of result reports and provider documentation from its MEDITECH Expanse as a Service (MaaS) EHR.

Healthcare systems and hospitals that rely on Communication Director for their faxing and report distribution are not typically in a position to leave anything to chance. Being prepared and making a good plan are in your DNA, so if you are contemplating a move to MEDITECH Expanse or are already preparing to move, here are considerations for Communication Director during the transition.

Migrating to a new EHR/EMR is an exciting time, but we know it can be stressful, too. To help lessen some of the stress and burden we’ve gathered some helpful information on what to expect with Communication Director (CDS) when you migrate to MEDITECH Expanse in an article, including the required version and reconfiguration needs and what to expect with the API integrating which allows for on-demand faxing directly from MEDITECH.

St. Claire Regional Medical Center sought to improve communication workflows, particularly in the realms of digital faxing and order delivery. Before adopting Communication Director from Forward Advantage, the organization relied on analog faxing methods, resulting in manual processes and inefficiencies.

Printing and scanning faxes into the patient chart is a challenge for many healthcare organizations including Manhattan Surgical Hospital. By utilizing Communication Director, MSH has created a reliable and streamlined faxing workflow for MEDITECH Expanse.

Forward Advantage is excited to announce that the latest version of Communication Director, our robust faxing and report distribution solution for healthcare, is now available!

Unreliable faxing in healthcare is frustrating for any organization but, for a large health system like the Nova Scotia Health Authority (NSHA), that frustration could extend to 35 facilities. With this many providers and patients, reliable and real-time report delivery is essential for maintaining efficient clinical workflows, optimal care delivery, and a positive reputation.

The pandemic drove many CIOs and technology leaders to quickly shift gears and embrace new workflows and supporting technologies. Sharing your EHR-integrated faxing solution with your ambulatory environment benefits everyone. It benefits your bottom line, your IT staff, your providers across the continuum of care, and most importantly – your patients.

Healthcare is a prime example of an industry for which faxing still serves a vital purpose. Given faxing proven track-record, easy implementation, and lower total costs of ownership, faxing remains one of healthcare’s most reliable and secure means of exchanging large quantities of clinical information. Although the need for healthcare faxing isn’t predicted to change, the requirements have. Modern faxing software has come a long way with EHR integration, automated deliveries

Hospitals have a lot to contend with these days, including complicated industry regulations, privacy laws, rising data breaches, and rapidly evolving technology. Natchitoches Regional Medical Center tackles industry challenges head-on using reliable IT solutions. One of these solutions is Forward Advantage's Communication Director.

KDMC strategically invests in healthcare solutions that not only streamline employee workflow but improve patient care coordination. One of these solutions is Forward Advantage’s Communication Director for enterprise-wide faxing and information exchange. KDMC has had great success with Communication Director.

Fauquier Health insights With Angela Kosko, Information Systems Business Analyst Q: Can you comment on your relationship with Forward Advantage? We look to Forward Advantage for new communication solutions when a need arises. RapidFiler and Communication Director are invaluable to our organization to ensure continuity of care for our patients and communication between the hospital staff and area providers. Our projects with Forward Advantage have all been successful. Their st

Forward Advantage and MEDITECH work together to streamline genomics reports for easy access and distribution Golden Valley Memorial Healthcare (GVHM) is dedicated to providing its patients with the Golden Standard of Care. It provides top-rated providers, personalized care and conveniently located facilities. To ensure the best care, GVMH also relies on Forward Advantage’s Communication Director for efficient and reliable report distribution from its MEDITECH EHR. As part of

Multi-solution strategy streamlines care and saves time, paper, and money Catawba Valley Health System (CVHS) is the largest not-for-profit, community hospital in its region. A recipient of numerous awards, including North Carolina’s first and only 5-time Magnet recipient for nursing excellence, CVHS has relied on Forward Advantage for integrated solutions with its MEDITECH EHR for nearly two decades. CVHS implemented Communication Director for on-demand faxing and report dis

Healthcare is a critical industry that simply can’t afford unreliable fax transmissions. King's Daughters Medical Center implemented cloud-based faxing through Communication Director to remedy this.

New technology may have replaced faxing in some industries, but it is still highly prevalent in healthcare. In fact, Bloomberg Law recently reported that at least 70% of healthcare providers still exchange medical information using a fax machine. Why is this? Faxing is familiar, efficient, and generally affordable. In many cases, it’s the only report delivery solution available to healthcare organizations and practices without resources for more sophisticated interoperability

Faxing is here to stay. Ask most healthcare CIOs and you’re likely to hear a similar statement. Sure, traditional faxing is not without challenges, but it is often the only report delivery solution available to healthcare organizations and practices without resources for more sophisticated interoperability. I recently spoke with Jake Smith and Kevin Frazier, our CIO and Client Services Manager at Forward Advantage, to hear what they have to say about fax in the marketplace.