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Forward Advantage Blog


Our latest platform, partner, and event updates
Forward Advantage has been busy. Between our new cloud-native platform, updates from our partner network, and ongoing investment in solutions & services that reduce manual tasks, there's a lot happening aimed at one goal: giving your team more time back.
Aug 26


Optimizing your move to MEDITECH Expanse
Moving to MEDITECH Expanse is an ideal time to optimize your faxing, reporting, and document workflows to improve efficiency, reduce costs, and standardize or automate processes across your organization.
Jul 21


MEDITECH Expanse & Communication Director
Healthcare systems and hospitals that rely on Communication Director for their faxing and report distribution are not typically in a position to leave anything to chance. Being prepared and making a good plan are in your DNA, so if you are contemplating a move to MEDITECH Expanse or are already preparing to move, here are considerations for Communication Director during the transition.
Mar 4, 2025


Timeline for MEDITECH Expanse & CDS
Migrating to a new EHR/EMR is an exciting time, but we know it can be stressful, too. To help lessen some of the stress and burden we’ve gathered some helpful information on what to expect with Communication Director (CDS) when you migrate to MEDITECH Expanse in an article, including the required version and reconfiguration needs and what to expect with the API integrating which allows for on-demand faxing directly from MEDITECH.
Feb 18, 2025


MSH: MEDITECH and Communication Director
Printing and scanning faxes into the patient chart is a challenge for many healthcare organizations including Manhattan Surgical Hospital. By utilizing Communication Director, MSH has created a reliable and streamlined faxing workflow for MEDITECH Expanse.
Mar 13, 2024


New Communication Director features!
Forward Advantage is excited to announce that the latest version of Communication Director, our robust faxing and report distribution solution for healthcare, is now available!
Aug 31, 2023


NSHA: Using CDS for reliable faxing
Unreliable faxing in healthcare is frustrating for any organization but, for a large health system like the Nova Scotia Health Authority (NSHA), that frustration could extend to 35 facilities. With this many providers and patients, reliable and real-time report delivery is essential for maintaining efficient clinical workflows, optimal care delivery, and a positive reputation.
Apr 25, 2023


A closer look at faxing in the ambulatory setting
The pandemic drove many CIOs and technology leaders to quickly shift gears and embrace new workflows and supporting technologies. Sharing your EHR-integrated faxing solution with your ambulatory environment benefits everyone. It benefits your bottom line, your IT staff, your providers across the continuum of care, and most importantly – your patients.
Jan 24, 2023


Cloud vs. traditional: What’s the future of healthcare faxing?
Healthcare is a prime example of an industry for which faxing still serves a vital purpose. Given faxing proven track-record, easy implementation, and lower total costs of ownership, faxing remains one of healthcare’s most reliable and secure means of exchanging large quantities of clinical information. Although the need for healthcare faxing isn’t predicted to change, the requirements have. Modern faxing software has come a long way with EHR integration, automated deliveries
Sep 21, 2022


RapidFiler: Benefits of e-filing documents
Forward Advantage developed RapidFiler™ to streamline the electronic filing of inbound documents to the MEDITECH Echart. RapidFiler™ is successfully used for many use cases, so we reached out to some of our top customers in various stages of implementation for feedback.
Jul 7, 2022


Communication Director gains provider trust
Hospitals have a lot to contend with these days, including complicated industry regulations, privacy laws, rising data breaches, and rapidly evolving technology. Natchitoches Regional Medical Center tackles industry challenges head-on using reliable IT solutions. One of these solutions is Forward Advantage's Communication Director.
Jul 1, 2022


KDMC: CloudFax Connector saves time
KDMC strategically invests in healthcare solutions that not only streamline employee workflow but improve patient care coordination. One of these solutions is Forward Advantage’s Communication Director for enterprise-wide faxing and information exchange. KDMC has had great success with Communication Director.
Jun 24, 2022


Emanate Health: Manage scheduling processes with RapidFiler
Many hospitals struggle with paper-based processes for inbound faxes, which require printing and scanning before manually associating with a patient’s chart. RapidFiler™ solves this challenge by allowing users to electronically process inbound documents before filing them into MEDITECH.
Jun 9, 2022


Solutions that improve the process for inbound faxes
Fauquier Health insights With Angela Kosko, Information Systems Business Analyst Q: Can you comment on your relationship with Forward Advantage? We look to Forward Advantage for new communication solutions when a need arises. RapidFiler and Communication Director are invaluable to our organization to ensure continuity of care for our patients and communication between the hospital staff and area providers. Our projects with Forward Advantage have all been successful. Their st
May 27, 2022


RapidFiler saves time and paper at Summit Pacific Medical Center
Filing inbound documents into the Echart is a challenge for many MEDITECH hospitals. Typical processes involve printing, scanning, and manipulating faxes before associating them with patient records. This wastes valuable time and resources, which was the case for Summit Pacific Medical Center after it migrated to MEDITECH 6.1. This critical access facility in Elma, Washington is primarily an outpatient center, and it had been using a third-party charting solution to handle th
May 20, 2022


SPMC: streamline processes for an accurate patient record
Summit Pacific needed assistance in migrating its existing charts and other data from its old system into MEDITECH while also needing a new solution to manage these inbound documents. Forward Advantage helped on both accounts, and the facility is now successfully using its new RapidFiler solution to streamline the filing of inbound faxes into MEDITECH's Echart.
May 20, 2022


MEDITECH Expanse Genomics & CDS provides better care
Forward Advantage and MEDITECH work together to streamline genomics reports for easy access and distribution Golden Valley Memorial Healthcare (GVHM) is dedicated to providing its patients with the Golden Standard of Care. It provides top-rated providers, personalized care and conveniently located facilities. To ensure the best care, GVMH also relies on Forward Advantage’s Communication Director for efficient and reliable report distribution from its MEDITECH EHR. As part of
May 2, 2022


Norman Regional: Using CDS for automated delivery
When hospitals struggled to deliver PDF files to Communication Director, Forward Advantage developed File Pick-Up, a new module that extends Communication Director’s automated report delivery to readable PDF files.
Apr 21, 2022


EPMC: Communication Director
To ensure that clinical reports and other information are delivered seamlessly from MEDITECH to these disparate systems and external recipients, EPMC relies on Forward Advantage’s Communication Director report distribution solution.
Mar 24, 2022


Putting a stop to unreliable fax transmissions
Healthcare is a critical industry that simply can’t afford unreliable fax transmissions. King's Daughters Medical Center implemented cloud-based faxing through Communication Director to remedy this.
Jan 19, 2022


Three tips for better faxing workflows
New technology may have replaced faxing in some industries, but it is still highly prevalent in healthcare. In fact, Bloomberg Law recently reported that at least 70% of healthcare providers still exchange medical information using a fax machine. Why is this? Faxing is familiar, efficient, and generally affordable. In many cases, it’s the only report delivery solution available to healthcare organizations and practices without resources for more sophisticated interoperability
Jan 12, 2022
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