Forward Advantage Blog

Forward Advantage has been busy. Between our new cloud-native platform, updates from our partner network, and ongoing investment in solutions & services that reduce manual tasks, there's a lot happening aimed at one goal: giving your team more time back.

When roaming users struggled to access shared folders on kiosk devices, Hammond Henry turned to Forward Advantage and Imprivata Enterprise Access for help. The result? A secure, seamless login experience that keeps staff productive and PHI protected.

Industry leaders share their experience for successful strategies for implementation and optimization, including delighting users, easing the burden on IT and mitigating device loss.

Before implementing a single sign-on and password management solution from Forward Advantage, the hospital’s help desk was inundated with calls for lost or forgotten passwords, and technicians were frequently paged in the middle of the night to unlock Active Directory (AD) accounts. This resulted in a strain on their help desk resources and after-hours support.

As a MEDITECH customer, RFGH was familiar with Forward Advantage’s reputation for deep EHR integration and enhanced clinical workflows. A quick consultation revealed that the hospital and its ambulatory locations could all benefit from Imprivata solutions sold and implemented by Forward Advantage.

As an authorized reseller and implementer of Imprivata's Enterprise Access Management, Forward Advantage has shared many examples over the years of how single sign-on benefits hospitals and healthcare organizations. Eliminating the need to remember and reenter multiple, complex passwords across a variety of applications saves busy clinicians and staff valuable time, allows for more facetime with patients, and enhances security.

Imprivata recently announced its acquisition of Vendor Privileged Access Management, the leader in critical access management, and we are excited to share Forward Advantage’s status as an authorized reseller.

Passwords and other security policies are a necessary part of the healthcare computing environment, but when they negatively impact physician workflow and the timeliness of patient care, something must be done. At Randolph Health (Asheboro, NC), physicians and other clinical staff were required to enter their credentials at each workstation. The logon was intrusive to their workflow and time-consuming for clinicians who are constantly on the move trying to deliver care. Rando

Community Medical Centers (CMC) is the largest healthcare service provider in Central California and is known for using innovative technologies to provide exceptional care. Most recently, CMC deployed Imprivata's Enterprise Access Management (formerly Confirm ID) for EPCS to extend this initiative to the electronic prescribing of controlled substances (EPCS).

Cybersecurity attacks are increasingly sophisticated with no sign of slowing down, particularly for critical industries like healthcare. This has left many organizations unsure how to proceed, especially when up against tight deadlines. Forward Advantage recently navigated its own new set of cybersecurity insurance requirements, so we understand the frustration felt by many of our customers.

To enhance mobility for its nursing staff, KDMC deployed Expanse Point of Care (POC) in conjunction with Zebra clinical mobile devices and Imprivata's Mobile Device Access.

Patient safety has always been a top priority for Wooster Community Hospital. With Forward Advantage’s help, Wooster demonstrated this commitment back in 2009 when it became the first MEDITECH hospital in Ohio to achieve positive identification with CPOE. Since then, Forward Advantage has continued to work with the hospital to streamline clinical workflows and improve patient safety. In fact, the two recently teamed up on a new initiative to electronically prescribe controlle

King's Daughters Medical Center wanted to make life easier for clinicians and improve patient care while simultaneously enhancing security. This was accomplished with single sign-on and Imprivata's Access Management.

Patient misidentification is not a new issue. Healthcare providers have struggled to match patients with their records for years and the effects are substantial: adverse medical events, duplicate records, insurance fraud, and denied claims to name a few. The pandemic has only made this situation more dire as time is of the essence for overpopulated hospitals. Misidentified patients slow or prevent proper treatment while hindering public health efforts and contact tracing. To

Norman Regional Health System (NRHS) deployed Imprivata's Enterprise Access Management and VMware Horizon View, both sold and implemented by Forward Advantage, to solve various challenges including: A cumbersome log-on process that wasted valuable time Forgotten passwords among physicians and other clinical staff Security risks due to staff inconsistently logging off at workstations Today, the health system boasts 95% single sign-on usage across its campuses. Multiple, comple