Faster, newer,

and improved

Now browser-based, the Communication Director 4 platform combines the reliability and functionality you love with increased usability. Version 4.1 is now available and offers the ability to add cloud-based faxing.

Explore Features by Version

Whether you’re upgrading to the 4 platform – or from 4.0 to 4.1 – Communication Director 4 handles ALL your faxing and report distribution needs!

Version 4.0

All features from 3.x PLUS:
  • Secure Texting and Messaging Connectors
  • File Pick-Up Module – PDF Routing Functionality
  • System Activity Monitor Dashboards
  • Browser Based
  • Paginated Search Results
  • Saved Searches
  • Easy Navigation
  • More Phonebook Options
  • Mark Failed Deliveries as Handled
  • Customizable Viewing Panes
  • Downtime Reporting Bundle
  • Internet Explorer® 9, 10, and 11 Support

Version 4.1
(Current Version)

All features from 3.x & 4.0 PLUS:
  • Chrome and Microsoft Edge Support for DesktopFax
  • Optional Cloud-Based Faxing
  • Force Cover Page Option
  • Enhanced Failure Notifications
  • Advanced Delivery Redirection
  • More Search Options
  • Microsoft® SQL Server® 2014 SP1 Standard & Express, 2016 SP2 Standard & Express, 2017 Express, and 2019 Express Advanced Support
  • Windows® Server 2016 and 2019 Support

Version 3.x

Core Communication Director functionality:
  • SmartRoute Technology
  • On-Demand Faxing
  • Inbound Fax Management
  • Monitoring of System Activity
  • Email Delivery Module
  • Fax Delivery Module
  • Network Printing
  • Delivery Module
  • File Transfer Delivery Module
  • Automatic Nightly Update

Explore Features by Version

Whether you’re upgrading to the 4 platform – or from 4.0 to 4.1 – Communication Director 4 handles ALL your faxing and report distribution needs!

Version 4.1
(Current Version)

All features from 3.x & 4.0 PLUS:
  • Chrome and Microsoft Edge Support for DesktopFax
  • Optional Cloud-Based Faxing
  • Force Cover Page Option
  • Enhanced Failure Notifications
  • Advanced Delivery Redirection
  • More Search Options
  • Microsoft® SQL Server® 2014 SP1 Standard & Express, 2016 SP2 Standard & Express, 2017 Express, and 2019 Express Advanced Support
  • Windows® Server 2016 and 2019 Support

Version 4.0

All features from 3.x PLUS:
  • Secure Texting and Messaging Connectors
  • File Pick-Up Module – PDF Routing Functionality
  • System Activity Monitor Dashboards
  • Browser Based
  • Paginated Search Results
  • Saved Searches
  • Easy Navigation
  • More Phonebook Options
  • Mark Failed Deliveries as Handled
  • Customizable Viewing Panes
  • Downtime Reporting Bundle
  • Internet Explorer® 9, 10, and 11 Support

Version 3.x

Core Communication Director functionality:
  • SmartRoute Technology
  • On-Demand Faxing
  • Inbound Fax Management
  • Monitoring of System Activity
  • Email Delivery Module
  • Fax Delivery Module
  • Network Printing
  • Delivery Module
  • File Transfer Delivery Module
  • Automatic Nightly Update

Introducing Our Newest Innovation

CloudFax Connector

The CloudFax Connector provides optional cloud-based fax transmissions for Communication Director. Traditional fax continues to meet most of a hospital’s faxing needs; however, conversations with customers uncovered a need for greater reliability.

The CloudFax Connector provides high reliability plus the added benefit of on-demand scalability without the need to add additional capacity. Plus, you don’t have to choose between traditional faxing or cloud. You can send reports and other important documents via any available delivery option: traditional fax, cloud fax, email, printer and file drop – making Communication Director a powerful, highly flexible solution that can be customized to accommodate the right delivery methods for you and your recipients.

Discover the option that will best handle your business needs: traditional fax, a combination of cloud and traditional, or fully cloud-based fax.

Benefits of Cloud-Based Faxing with Communication Director

The CloudFax Connector maintains your existing Communication Director System with the added power and flexibility to accommodate the right delivery methods for you and your recipients.

Increased
Reliability

Built on a platform with dual redundancy, our cloud-based fax service has a high deliverability rate and ensures faxes will be delivered in the event of a carrier or infrastructure issue.

Easy Transition
To Cloud

Allows customers to keep existing faxing/report solution and add the reliability of cloud fax transmissions without changing existing workflows.

Option of Cloud
and/or FoIP

The CloudFax Connector can be used as the only fax delivery method or in combination with FoIP. When using both cloud and FoIP, you designate which destinations will be routed through the CloudFax Connector.

Reduced
Troubleshooting

Reduced administrative costs related to failed fax transmissions brought on by FoIP incompatibility

On-Demand
Scalability

To accommodate variable faxing volumes, cloud-based faxing scales limitlessly and does not have the same fax channel capacity limitations of traditional faxing

Efficient Disaster
Recovery

Combined with a disaster recovery instance of Communication Director, The CloudFax Connector provides an efficient and streamlined disaster recovery option for faxing.

Increased
Reliability

Built on a platform with dual redundancy, our cloud-based fax service has a high deliverability rate and ensures faxes will be delivered in the event of a carrier or infrastructure issue.

Easy Transition
To Cloud

Allows customers to keep existing faxing/report solution and add the reliability of cloud fax transmissions without changing existing workflows.

Option of Cloud
and/or FoIP

The CloudFax Connector can be used as the only fax delivery method or in combination with FoIP. When using both cloud and FoIP, you designate which destinations will be routed through the CloudFax Connector.

Reduced
Troubleshooting

Reduced administrative costs related to failed fax transmissions brought on by FoIP incompatibility

On-Demand
Scalability

To accommodate variable faxing volumes, cloud-based faxing scales limitlessly and does not have the same fax channel capacity limitations of traditional faxing

Efficient Disaster
Recovery

Combined with a disaster recovery instance of Communication Director, The CloudFax Connector provides an efficient and streamlined disaster recovery option for faxing.

Resources

Let's Work Together

We’d love to help you update your Communication Director System. Fill out the form to the right and a Communication Director expert will contact you to answer any questions including pricing, features and implementation requirements.