Communication Director version 4.2 offers exciting, new functionality for better workflows and more streamlined communications both inside and outside your organization.
Explore features by version
Whether you’re upgrading to the 4 platform – or from 4.0 to 4.2 – Communication Director 4 handles ALL your faxing and report distribution needs!
| Version 3.x | Version 4.0 | Version 4.1 | Version 4.2 | |
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| Paperless Desktop Faxing | ||||
| Fax from Windows applications |
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| Cover page options |
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| User/personal phone book |
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| On-demand faxing directly from MEDITECH Expanse | ▬ |
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| Fax direcly from Epic (on-demand and automated) | ▬ |
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| Force the use of a cover page | ▬ | ▬ |
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| Share phone books between users | ▬ | ▬ |
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| Email-to-fax from an email client * New in 4.2 |
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| Inbound Fax Management | ||||
| Automatic, intelligent routing of inbound faxes |
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| Route inbound faxes based on the number dialed |
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| Route inbound faxes to email, network print or network folder |
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| Route inbound faxes based on the sender's number | ▬ |
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| Cloud-based faxing for inbound fax management | ▬ | ▬ |
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| Automated, Outbound Report Distribution | ||||
| Automatic nightly recipient updates from MEDITECH |
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| SmartRoute technology automatically determines if, how, and when to deliver reports |
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| Automated delivery of internal and downtime reports * New in 4.2 |
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| Alerting and Notifications | ||||
| Notification of failed deliveries via printer |
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| Monitor, detect and alert for critical issues |
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| Notification of failed deliveries via email | ▬ | ▬ |
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| Notification of final status of a delivery via printer or email * New in 4.2 |
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| Telephony | ||||
| Traditional phone lines |
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| FoIP (Fax over IP) |
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| Cloud-based faxing | ▬ | ▬ |
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| Hybrid of traditional, FoIP and cloud-based faxing | ▬ | ▬ |
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| Input Options | ||||
| ASCII |
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| PostScript | ▬ |
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| PCL | ▬ |
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| Readable PDFs | ▬ |
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| FCL | ▬ |
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| Multifunction printer (MFP) * New in 4.2 |
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| Email client * New in 4.2 |
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| Non-readable PDFs (delivery information extracted from a paired file or file path) * New in 4.2 |
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| Delivery Modules | ||||
| Fax |
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| Secure file transfer and file copy |
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| Network print |
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| SFTP deliveries * New in 4.2 |
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| Auditing and Analytics | ||||
| Troubleshoot, view and monitor system activity and deliveries |
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| Quick search |
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| Intermediate search |
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| Advanced search |
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| Dashboards | ▬ |
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| Live quick search | ▬ | ▬ |
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| Ability to save searches | ▬ | ▬ |
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| Volume and failed deliveries data export option * New in 4.2 |
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| Usability | ||||
| Browser-based design | ▬ |
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| Collapsable left-hand menu * New in 4.2 |
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| Option to view multiple Workgroup Phone Books in DesktopFax * New in 4.2 |
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| Re-order saved searches * New in 4.2 |
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| Support | ||||
| Chrome | ▬ | ▬ |
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| Microsoft Edge | ▬ | ▬ |
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| Microsoft Windows 11 * New in 4.2 |
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| Microsoft Windows Server 2022 * New in 4.2 |
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| SQL Server 2022 * New in 4.2 |
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| Delivery Handling | ||||
| Mark failed deliveries as handled | ▬ | ▬ |
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| Redirect deliveries to any available delivery module | ▬ | ▬ |
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Resources
