New version!

Communication Director 4.2

Communication Director version 4.2 offers exciting, new functionality for better workflows and more streamlined communications both inside and outside your organization.

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Explore features by version

Whether you’re upgrading to the 4 platform – or from 4.0 to 4.2 – Communication Director 4 handles ALL your faxing and report distribution needs!

Version 3.x Version 4.0 Version 4.1 Version 4.2
Paperless Desktop Faxing
Fax from Windows applications
Cover page options
User/personal phone book
On-demand faxing directly from MEDITECH Expanse
Fax direcly from Epic (on-demand and automated)
Force the use of a cover page
Share phone books between users
Email-to-fax from an email client
* New in 4.2
Inbound Fax Management
Automatic, intelligent routing of inbound faxes
Route inbound faxes based on the number dialed
Route inbound faxes to email, network print or network folder
Route inbound faxes based on the sender's number
Cloud-based faxing for inbound fax management
Automated, Outbound Report Distribution
Automatic nightly recipient updates from MEDITECH
SmartRoute technology automatically determines if, how, and when to deliver reports
Automated delivery of internal and downtime reports
* New in 4.2
Alerting and Notifications
Notification of failed deliveries via printer
Monitor, detect and alert for critical issues
Notification of failed deliveries via email
Notification of final status of a delivery via printer or email
* New in 4.2
Traditional phone lines
FoIP (Fax over IP)
Cloud-based faxing
Hybrid of traditional, FoIP and cloud-based faxing
Input Options
Readable PDFs
Multifunction printer (MFP)
* New in 4.2
Email client
* New in 4.2
Non-readable PDFs (delivery information extracted from a paired file or file path)
* New in 4.2
Delivery Modules
Secure file transfer and file copy
Network print
SFTP deliveries
* New in 4.2
Auditing and Analytics
Troubleshoot, view and monitor system activity and deliveries
Quick search
Intermediate search
Advanced search
Live quick search
Ability to save searches
Volume and failed deliveries data export option
* New in 4.2
Browser-based design
Collapsable left-hand menu
* New in 4.2
Option to view multiple Workgroup Phone Books in DesktopFax
* New in 4.2
Re-order saved searches
* New in 4.2
Microsoft Edge
Microsoft Windows 11
* New in 4.2
Microsoft Windows Server 2022
* New in 4.2
SQL Server 2022
* New in 4.2
Delivery Handling
Mark failed deliveries as handled
Redirect deliveries to any available delivery module