Eastern Health Takes on Massive Single Sign-On Initiative with Forward Advantage
Their Challenge: Access Management and Security
With such a large number of clinicians and staff using a wide variety of clinical applications, password management quickly became a key issue at Eastern Health. Busy clinicians are continually in and out of workstations during a shift, and lengthy log-on processes take up valuable time that could otherwise be spent with patients. Compounding this issue, clinicians are typically tasked with remembering multiple, complex passwords. This creates a security risk, because passwords are often written down and left in nondiscrete locations. “Our password policy was a top complaint from administrative and clinical staff, even our IT staff,” says Ron Johnson, Chief Technology Officer at Eastern Health. “It can be quite a challenge to remember multiple passwords that are all mixed characters and numbers, especially when you factor in the change frequency.”
The Solution: Single Sign-On with Badge Readers
Why Imprivata and Forward Advantage?
“Eastern Health has established clear objectives to enhance system access for the clinician and to increase technology adoption,” says Mike Knebel, Vice President of Sales at Forward Advantage. “In an organization the size of Eastern Health, the benefits to their physicians and the care delivery process could be substantial. We appreciate the opportunity to participate in this change, and we look forward to tracking their progress.”
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Eastern Health is just one of many customers to use single sign-on to save time and improve workflow.
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