Goshen Health Goes Paperless with RapidFiler
Eliminating an Inconsistent and Costly Process
Lastly, they would be printed and scanned into MEDITECH. “The ability to quickly locate orders was reliant on how error-free the indexing was and the fact that we had so many people indexing,” says Sue Plank, Director, Patient Access at Goshen Health and implementation lead for the project. “The process wasn’t consistent, and this made searches very difficult. If we couldn’t locate an order when someone called to schedule an appointment, we’d be forced to ask the physician’s office to resend it. One of the vendors we used to manage orders charged per fax, so if we received something multiple times, we paid multiple times. We’re estimating that we’ll save almost $10,000 a year by avoiding this with RapidFiler.”
Achieving Consistency and Reliability with RapidFiler
Improving Management of Standing Orders
Why Forward Advantage and RapidFiler?
“We developed RapidFiler as a service to MEDITECH and our customers,” says Kevin Frazier, manager of client services at Forward Advantage. “There was a clear need to streamline the delivery of external documents into MEDITECH’s Echart. RapidFiler is a cost-effective solution for meeting this need and, as Goshen has shown, it provides hospitals with numerous benefits.”
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Goshen Health is a community-owned, nonprofit healthcare organization committed to improving the health of its communities. To live out the organization’s mission, Colleagues practice compassion, accountability, respect and excellence in every endeavor. The health system includes 30 locations across four counties with specialized cancer care; heart and vascular care; and a physician’s network with primary and specialty care.