One Solution to Fit Your Unique Requirements
Both clinical and non-clinical staff will benefit from high-volume report/fax distribution, electronic desktop faxing, inbound fax management and a wide variety of delivery options.
Communication Director integrates with most EHRs, MFPs, email clients, clinical applications and back-office systems so you only need to maintain one faxing system. With the options of traditional fax, cloud-based faxing or both, Communication Director is a powerful, highly flexible solution that can be customized to accommodate the right delivery methods for you and your recipients.
Communication Director integrates with most EHRs, MFPs, email clients, clinical applications and back-office systems so you only need to maintain one faxing system. With the options of traditional fax, cloud-based faxing or both, Communication Director is a powerful, highly flexible solution that can be customized to accommodate the right delivery methods for you and your recipients.
From Email, Windows Applications and EHR/EMR
Paperless Desktop Faxing
Eliminates the need to manually print and fax! Simply send faxes directly from your EHR/EMR, email client or use Communication Director DesktopFax to fax from any program that uses windows printing. Communication Director provides email-to-fax from Microsoft Outlook® Exchange, Google Gmail and most IMAP/POP3 email systems. Direct integration to MEDITECH and Epic streamlined faxing workflows and fax status right in the EHR.
Communication Director allows for shared phone books and cover pages to ensure your staff can fax to the correct recipients on demand. Plus, you get the added benefit of an audit trail in the Communication Director System Activity Monitor (SAM).
Communication Director allows for shared phone books and cover pages to ensure your staff can fax to the correct recipients on demand. Plus, you get the added benefit of an audit trail in the Communication Director System Activity Monitor (SAM).
Electronic Desktop Faxing
Eliminates the need to manually print and fax! Simply send faxes directly from your EHR/EMR or any program that uses windows printing. Communication Director DesktopFax allows for shared phone books and cover pages to assure your staff is able to fax to the correct recipients on demand. Plus, you get the added benefit of an audit trail in our System Activity Monitor.
Intelligent, Automated Report and Fax Distribution
Communication Director utilizes SmartRoute Technology to extract key information from a report and automatically determine if, how, and when the report should be delivered based on the unique requirements of your recipients.
Take advantage of automation:
- Communication Director automatically receives information in many formats such as post-script, readable PDF, FCL, PCL and more
- Accommodate your recipients’ preferences with a wide-range of optional delivery modules
- Physicians will benefit from the ability to decide which PHI or reports they want to receive – unlike the “all or nothing” capabilities of some EHRs
Built-In Auditing and Tracking
with our System Activity Monitor (SAM)
Fast access to system data is essential for any healthcare organization. Communication Director includes built-in analytics, dashboards and audit capabilities in a browser-based format for easy access to the data you need.
- Troubleshoot, view, and monitor activity from any workstation
- Easily manage requests for alternate delivery methods by redirecting transactions to any available delivery module
- Automated failure notifications can be sent to a printer or email address
- Dashboards offer quick visualization and fast analytics
- Analyze volume activity and data
- Option to add SmartAlert module for around-the-clock monitoring
Built-In Auditing and Tracking
with our System Activity Monitor (SAM)
Fast access to system data is essential for any healthcare organization. Communication Director includes built-in analytics, dashboards and audit capabilities in a browser-based format for easy access to the data you need.
- Troubleshoot, view, and monitor activity from any workstation
- Easily manage requests for alternate delivery methods by redirecting transactions to any available delivery module
- Automated failure notifications can be sent to a printer or email address
- Dashboards offer quick visualization and fast analytics
- Analyze volume activity and data
- Option to add SmartAlert module for around-the-clock monitoring
Extensive Connectivity & Compatibility
As a leading healthcare faxing and information exchange software, Communication Director works with systems like:
Customizable Features
For more than twenty years, Forward Advantage has continued to develop new modules and technologies, ensuring Communication Director is customizable to meet unique customer needs. Add on any of the additional modules to make Communication Director your one-stop-system for distributing information.
Network Print Module
Delivers reports to
network printers.
File Transfer Module
Transmit report files across your
network via File Transfer Protocol
(FTP), secure FTP, or the network
file copy mechanism.
Learn More
Email Module
Deliver reports to
recipients via email.
Direct Module
Sends information by Direct messaging standards.
SmartAlert
SmartAlert can notify you of critical issues based on your unique criteria.
Learn More
Inbound Fax Management
Electronically distribute incoming faxes to the correct recipients. No need to manage a separate system for inbound faxing.
Learn More
File Pick-Up
Automatically send PDF files containing images and/or graphic files and reports.
Learn More
CloudFax Connector
Provides optional cloud-based fax transmissions for Communication Director.
Learn More
Customizable Features
For more than twenty years, Forward Advantage has continued to develop new modules and technologies, ensuring Communication Director is customizable to meet unique customer needs. Add on any of the additional modules to make Communication Director your one-stop-system for distributing information.
Network Print Module
Delivers reports to
network printers.
File Transfer Module
Transmit report files across your
network via File Transfer Protocol
(FTP), secure FTP, or the network
file copy mechanism.
Learn More
Email Module
Deliver reports to
recipients via email.
Direct Module
Send information by Direct
messaging standards.
Secure Texting and Messaging Connectors
Deliver EHR-generated
information to mobile devices
securely and automatically.
Inbound Fax Management
Electronically distribute incoming faxes to the correct recipients. No need to maintain physical fax machines or manage a separate system for inbound faxing.
Learn More
File Pick-Up
Automatically send PDF files containing images and/or graphic files and reports.
Learn More
CloudFax Connector
Provides optional cloud-based fax transmissions for Communication Director.
Learn More
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Forward Advantage listens to its customers and develops solutions and services to address healthcare’s unique workflow challenges. Talk to our experts!
